FAQ’s
Firstly select your desired product from our wide range of articles by choosing the appropriate size and clicking on the add-to-cart option. Once you are done with adding all your favorite articles you just have to proceed to our checkout tab and provide us with all necessary details along with fulfilling all the steps for a safe and sound online transaction.
How Long Will It Take To Get My Order?
It is worth the wait we promise! Usually, we ship orders from Mondays to Saturdays during office hours, except on public holidays. We aim to ship your order within 48 hours but in case of any unforeseen circumstances delay might be there. However, we keep our customers up to date with each and every step of delivery and cherish their patience and cooperation in this regard.
Moreover, delivery days are mentioned at the time of checkout, which is usually three to five working days until you meet your precious parcel!
I Have Received An Incorrect Item, What Should I Do?
In case of such a product of human error, please contact to our CUSTOMER CARE SERVICE through email or the following WhatsApp Number +92 334 4787877. We will get back to you as soon as your worthy complain is processed. However in the meanwhile you are advised to re-order your desired item as soon as possible since our products go out of stock immediately and we won’t want you to miss out your favorite article because you deserve to look best with our pretty pieces.
There Is An Item Missing From My Order What Do I Do?
In case of such rare incidents you are advised to contact our CUSTOMER CARE SERVICE or on the number +92 334 4787877 we will immediately access your request while you are advised to reorder your desired article before it gets out of stock.
Your satisfaction is our priority, so considering this we provide you a tracking Id as soon as the parcel is dispatched so you can track the shipping status of your precious parcel.
How Can I Find Items On The Website?
All you have to do is to just click on the category tab a drop-down menu will appear under the label of sub-category and you just have to select your desired collection from our vast range of clothing. Moreover, you can also search for your favorite article by just entering the product code or specification of the attire you are searching for.
How Much Will The Shipping Cost?
Keeping in view the convenience of our valued customers the shipping charges are Rs.350/- all over Pakistan and free delivery on orders above Rs.50,000/-.
